Frequently Asked Questions
Everything you need to know about BN3TH apparel and your order.
What makes BN3TH underwear different from others?
Our patented MyPakage Pouch Technology™ provides a 3D pouch that lifts and supports your boys, eliminating the need for shifting or adjusting throughout the day.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. Expedited options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day comfort guarantee. If you aren't completely satisfied with your first pair, you can return them for a full refund or exchange, no questions asked.
How should I care for my BN3TH products?
To maintain the integrity of the fabric and technology, we recommend machine washing on a cold, gentle cycle and hanging to dry or tumble drying on low.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What size should I order?
Our products fit true to size based on your waist measurement. Please refer to our comprehensive Size Guide found on each product page for specific measurements.