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Returns & Exchanges

At BN3TH, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn and unwashed items in their original packaging. Please note that for hygiene reasons, underwear must be in its original, unopened box to qualify for a refund or exchange.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Choose Your Option

Select whether you would like a full refund to your original payment method, a store credit, or an exchange for a different size or color.

3

Print and Pack

Generate your prepaid shipping label, securely pack your items in the original mailer, and attach the label to the outside of the package.

4

Drop Off and Track

Drop your package off at any authorized carrier location and keep your tracking number handy; we will notify you once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing